This course equips public safety professionals, campus officials, and emergency responders with the knowledge and strategies to effectively manage bomb threat incidents in educational settings. Participants will learn how to assess threats, coordinate with law enforcement and campus partners, and implement safety protocols that prioritize the protection of students, staff, and facilities. The course covers...

This course prepares public safety professionals and campus responders to effectively manage high-stakes crisis situations through skilled negotiation and communication. Participants will explore strategies to de-escalate conflicts, build rapport, and influence behavior in emergencies such as active threats, hostage incidents, or emotional crises. The course emphasizes psychological principles, active listening, and tactical communication techniques that...