This course equips public safety professionals, campus officials, and emergency responders with the knowledge and strategies to effectively manage bomb threat incidents in educational settings. Participants will learn how to assess threats, coordinate with law enforcement and campus partners, and implement safety protocols that prioritize the protection of students, staff, and facilities. The course covers...

This course prepares public safety personnel to conduct thorough and legally compliant background investigations for hiring and workforce management. Participants will learn how to collect, verify, and analyze information to assess an applicant’s suitability for sensitive roles in law enforcement, emergency services, and other public safety positions. Key topics include investigative techniques, legal and ethical...

This course prepares public safety professionals and campus responders to effectively manage high-stakes crisis situations through skilled negotiation and communication. Participants will explore strategies to de-escalate conflicts, build rapport, and influence behavior in emergencies such as active threats, hostage incidents, or emotional crises. The course emphasizes psychological principles, active listening, and tactical communication techniques that...

This course educates public safety professionals on responsible and effective use of social media in both personal and professional contexts. Participants will explore how digital conduct impacts public perception, agency reputation, and operational integrity. The course covers best practices for online communication, legal and ethical considerations, privacy concerns, and strategies for maintaining professionalism while engaging...